EverBuddy began with something we kept seeing in our own families and in care settings: older adults often do not change all at once. They gradually become different from their usual selves, and the people around them may not notice in time.
Someone who used to go for tea and meet friends every day may start going out less after losing a spouse. Others may sleep poorly, lose their appetite, speak less, or experience changes in memory, mood and daily routines. Each change may seem small on its own, but over weeks or months, it can become something families and care teams should pay closer attention to.
We also understand the cultural context of older adults in Hong Kong and Chinese communities. Many in the previous generation are resilient and accustomed to enduring hardship. Even when they are struggling, their first response may still be, “I’m fine” or “Don’t worry about me.” They may not recognise some of their own difficulties, or feel comfortable discussing them with an unfamiliar social worker or professional.
We know the feeling of distance ourselves. Our team includes people from Hong Kong and Mainland China. Some moved away from home to work in Hong Kong; others went overseas to study. We have been fortunate to study and grow at institutions including the University of Cambridge, Stanford University, Tsinghua University, the University of Hong Kong, Zhejiang University, the Chinese University of Hong Kong and Sun Yat-sen University. The further we have travelled, the more clearly we have understood that our progress rests not only on our own efforts, but also on the opportunities our parents, grandparents, teachers and society have given us.
Members of our team have also provided frontline support following the Wang Fuk Court fire in Tai Po and worked in grassroots mental-health and community services. We saw that dedicated frontline professionals need more than additional work. They need better tools to stay informed about the people they support, organise important changes and reserve their limited time for human judgement, empathy and companionship.
That is why we began building EverBuddy.
We want to turn natural, everyday conversations into an ongoing window into an older adult’s life. Through repeated interactions, conversational AI can gradually learn what is usual for that person, notice changes in speech content, tone, pace, sleep, appetite, activity, mood and cognition, and organise the information that matters for families and care teams.
Our goal is not to replace families, social workers or carers with AI. It is to give back through the education, opportunities and professional skills we have received.
The previous generation helped us go further. Today, we want to use what we have learned to support them in return.